How To Fix RP462 - You must first define your first and second preference of provider


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RP - Error Messages for Infotype Module Pools

  • Message number: 462

  • Message text: You must first define your first and second preference of provider

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RP462 - You must first define your first and second preference of provider ?
    The SAP error message RP462, which states "You must first define your first and second preference of provider," typically occurs in the context of the SAP HR module, particularly when dealing with the assignment of providers for certain employee-related processes, such as benefits or payroll.
    
    Cause: This error usually arises when the system expects you to have defined preferences for service providers (like health insurance, pension funds, etc.) for an employee, but these preferences have not been set up in the system. The system requires at least a first and second preference to be defined for processing certain transactions.
    Solution: To resolve this error, you need to define the first and second preferences for the provider in the employee's master data. Here are the steps to do this: Access the Employee Master Data: Use transaction code PA30 (Maintain HR Master Data). Enter the employee's personnel number and select the relevant infotype (usually IT 0016 for Benefits or

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