How To Fix RP397 - Employment status & was not an active status on check date &

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 397

• Message text: Employment status & was not an active status on check date &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RP397 - Employment status & was not an active status on check date & ?

  The SAP error message RP397 typically indicates that there is an issue with the employment status of an employee on a specific check date. This error arises when the system checks the employee's status and finds that it is not active or valid for the payroll processing on that date.
  Cause:
  
  Inactive Employment Status: The employee may have an employment status that is not active (e.g., terminated, on leave, etc.) on the specified check date.
  Incorrect Date: The check date may fall outside the range of active employment for the employee.
  Data Entry Errors: There may be errors in the employee's master data or payroll data that need to be corrected.
  Configuration Issues: There could be issues with the configuration of the payroll system or the way employment statuses are defined.
  
  Solution:
  
  
  Check Employment Status: Verify the employee's employment status in the system. Ensure that the status is active on the check date.
  
  You can do this by navigating to the employee's master data (PA30) and checking the "Actions" or "Status" fields.
  
  
  
  Adjust Dates: If the check date is incorrect, adjust it to a date when the employee was active.
  
  
  Correct Master Data: If the employment status is incorrect, update the employee's master data to reflect the correct status.
  
  This may involve changing the status back to active if the employee is still employed or correcting any errors in the employment history.
  
  
  
  Review Payroll Configuration: If the issue persists, review the payroll configuration settings to ensure that employment statuses are correctly defined and that the system is set up to handle different statuses appropriately.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling employment status issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) to check and update employee information.
  Payroll Processing: Understanding the payroll processing cycle and how employment statuses affect it can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the RP397 error message in SAP.