How To Fix RMXTSTABI016 - No e-mail address is known; information mail was not sent

RMXTSTABI016 - Overview

• Message type: E = Error

• Message class: RMXTSTABI - Messages for Stability Study in TMS

• Message number: 016

• Message text: No e-mail address is known; information mail was not sent

What causes this issue?

The system could not determine an e-mail address and since no address
was specified manually, no information mail could be sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the address data for the users concerned so that
information mails can be sent during future stability studies.
If you want to inform the project manager about the change, you
have to send an e-mail manually from your mail program.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RMXTSTABI016 - Details

• The SAP error message RMXTSTABI016 indicates that the system is unable to send an information email because it does not have a valid email address associated with the relevant user or recipient. This can occur in various scenarios, such as when trying to send notifications, alerts, or reports via email.
  
  Cause:
  
  Missing Email Address: The most common cause is that the user profile does not have an email address assigned.
  Incorrect User Configuration: The user may not be properly configured in the system, or the email address may be incorrectly formatted.
  User Type: The user might be a system user or a technical user that does not have an email address assigned.
  Email 
  Configuration Issues: There may be issues with the email configuration in the SAP system itself.
  
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is generating the error.
  Check the Address tab to ensure that a valid email address is