How To Fix RMSRCP031 - Error while deleting documents; contact your technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSRCP - RMS-RCP: Messages for IPPE Object RCP

• Message number: 031

• Message text: Error while deleting documents; contact your technical support

What causes this issue?

An internal error occurred while deleting document links to the recipe.
The recipe cannot be deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your technical support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMSRCP031 - Error while deleting documents; contact your technical support ?

  The SAP error message RMSRCP031, which states "Error while deleting documents; contact your technical support," typically occurs in the context of document management or record management within SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to delete the documents.
  Document Locking: The document may be locked by another user or process, preventing deletion.
  Database Constraints: There may be database constraints or dependencies that prevent the deletion of the document.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Configuration Issues: Incorrect configuration settings in the document management system may lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations to delete documents. This can be checked in the user roles and profiles.
  
  
  
  Check Document Status:
  
  Verify if the document is currently locked or in use. If it is, wait until it is released or contact the user who has it locked.
  
  
  
  Review Database Constraints:
  
  Check for any database constraints that might prevent the deletion. This may involve looking at foreign key relationships or other dependencies.
  
  
  
  Technical Support:
  
  If the issue persists, contact your technical support team. They can check the application logs for more detailed error messages and diagnose any underlying technical issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  
  
  
  System Logs:
  
  Review system logs (transaction codes like SLG1 for application logs) to gather more information about the error.
  
  
  
  Testing in a Development Environment:
  
  If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SLG1 (Application Log) for troubleshooting.
  Documentation: Refer to SAP documentation related to document management and record management for best practices and guidelines.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the RMSRCP031 error and implement a suitable solution. If the problem remains unresolved, involving SAP support may be necessary for more in-depth troubleshooting.