How To Fix RMSL363 - Rating was reset to original value

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSL - Labeling Application Messages

• Message number: 363

• Message text: Rating was reset to original value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMSL363 - Rating was reset to original value ?

  The SAP error message RMSL363, which states "Rating was reset to original value," typically occurs in the context of the SAP Revenue Management and Contract Accounting (RMCA) module. This message indicates that a rating or pricing determination process has been interrupted or altered, leading the system to revert to the original value.
  Causes:
  
  Manual Adjustments: A user may have manually adjusted the rating or pricing, which the system then resets due to certain conditions not being met.
  Data Inconsistencies: Inconsistencies in master data or transactional data can lead to the system not being able to apply the expected rating.
  Configuration Issues: Incorrect configuration settings in the pricing or rating procedures can cause the system to revert to the original value.
  Business Rules: Certain business rules or conditions defined in the system may dictate that if specific criteria are not met, the rating should revert to its original state.
  
  Solutions:
  
  Review Manual Changes: Check if any manual changes were made to the rating or pricing and ensure they are valid.
  Data Validation: Validate the master data and transactional data involved in the rating process to ensure there are no inconsistencies.
  Configuration Check: Review the configuration settings in the RMCA module to ensure that they are set up correctly. This includes checking pricing procedures, condition types, and any related settings.
  Business Rules Review: Examine the business rules that govern the rating process to ensure they are correctly defined and that the conditions for applying ratings are being met.
  Logs and Traces: Check system logs and traces for any additional error messages or warnings that may provide more context on why the rating was reset.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration and troubleshooting.
  Documentation: Review the official SAP documentation for RMCA to understand the rating process and any specific requirements or configurations that may affect it.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.