How To Fix RMSL138 - Could not determine technical key

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSL - Labeling Application Messages

• Message number: 138

• Message text: Could not determine technical key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMSL138 - Could not determine technical key ?

  The SAP error message RMSL138, which states "Could not determine technical key," typically occurs in the context of SAP Retail or SAP S/4HANA when the system is unable to find or generate a technical key for a specific object, such as a material, article, or other master data.
  Causes:
  
  Missing Master Data: The technical key may not be defined for the material or article in the system.
  Data Inconsistencies: There may be inconsistencies in the master data or configuration settings that prevent the system from determining the technical key.
  Configuration Issues: Incorrect configuration in the relevant modules (like Retail or Material Management) can lead to this error.
  Authorization Issues: Lack of proper authorizations to access the required data can also trigger this error.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific transactions.
  
  Solutions:
  
  Check Master Data: Ensure that the relevant master data (materials, articles, etc.) is correctly maintained in the system. Verify that all necessary fields are filled out.
  Review Configuration: Check the configuration settings in the relevant modules (like Retail or Material Management) to ensure they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data related to the technical key.
  Transaction Logs: Review transaction logs or system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MM01 (Create Material), MM02 (Change Material), or MM03 (Display Material).
  SAP Documentation: Refer to SAP Help documentation for detailed information on master data management and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the root cause of the RMSL138 error and implement a suitable solution.