How To Fix RMSEQR015 - Internal error: PNGUID PNEQR does not match PNGUID PNODID

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSEQR - RMS-RCP: Messages for IPPE Object EQR

• Message number: 015

• Message text: Internal error: PNGUID PNEQR does not match PNGUID PNODID

What causes this issue?

An internal error has occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE RMS_GEN_ADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Various node GUIDs exist for the same object in the data records for
tables PNEQR and PNODID.
The value in the PNGUID field must match in changing structures
XS_PNEQR and XS_PNODID of the CL_PPELIEQR_CNTL==>PNEQR_MAINT method.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMSEQR015 - Internal error: PNGUID PNEQR does not match PNGUID PNODID ?

  The SAP error message RMSEQR015, which states "Internal error: PNGUID PNEQR does not match PNGUID PNODID," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module or when dealing with risk assessment and management processes. This error indicates a mismatch in the identifiers (PNGUIDs) associated with different objects in the system, which can lead to inconsistencies in data processing.
  Cause:
  
  Data Inconsistency: The error often arises due to inconsistencies in the data model, where the identifiers for certain objects (like risk assessments or nodes) do not match as expected.
  Corrupted Data: There may be corrupted or incomplete data entries in the database that lead to this mismatch.
  Configuration Issues: Incorrect configuration settings in the EHS module or related components can also lead to this error.
  System Bugs: Occasionally, this error can be triggered by bugs in the SAP system or specific versions of the software.
  
  Solution:
  
  Check Data Consistency: Review the data entries related to the objects involved in the error. Ensure that the identifiers (PNGUIDs) are correctly assigned and consistent across the relevant tables.
  Database Consistency Check: Run a consistency check on the database to identify and rectify any inconsistencies. This may involve using transaction codes like SE11 or SE14 to analyze the database tables.
  Recreate Objects: If specific objects are corrupted, consider recreating them. This may involve deleting and re-creating risk assessments or nodes that are causing the issue.
  Review Configuration: Check the configuration settings in the EHS module to ensure they are set up correctly. This may involve consulting with your SAP Basis or EHS configuration team.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE14 (Database Utility), and others that may help in diagnosing the issue.
  SAP Documentation: Review the official SAP documentation for the EHS module to understand the data model and how identifiers are used.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the RMSEQR015 error and implement a suitable solution.