How To Fix RMPS_GENERAL120 - Check log cannot be displayed - signature invalid (CRC= &1 RESULT = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 120

• Message text: Check log cannot be displayed - signature invalid (CRC= &1 RESULT = &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL120 - Check log cannot be displayed - signature invalid (CRC= &1 RESULT = &2) ?

  The SAP error message RMPS_GENERAL120 indicates that there is an issue with the log file that is being accessed, specifically that the signature of the log is invalid. This can occur in various contexts, such as during the execution of a process that generates logs, like batch jobs or data processing tasks.
  Cause:
  The error message "signature invalid (CRC= &1 RESULT = &2)" suggests that there is a problem with the integrity of the log file. The causes can include:
  
  Corrupted Log File: The log file may have been corrupted due to a system crash, improper shutdown, or file system issues.
  Incomplete Log Generation: The log file may not have been fully written or closed properly, leading to an invalid signature.
  Version Mismatch: There may be a mismatch between the version of the software that generated the log and the version trying to read it.
  File Transfer Issues: If the log file was transferred from one system to another, it may have been altered or corrupted during the transfer.
  
  Solution:
  To resolve the RMPS_GENERAL120 error, you can try the following steps:
  
  Check Log File Integrity: Verify the integrity of the log file. If it is corrupted, you may need to restore it from a backup if available.
  Re-run the Process: If the log file is incomplete, try re-running the process that generated the log to create a new log file.
  Check System Logs: Look at the system logs for any related errors or warnings that might provide more context about the issue.
  Version Compatibility: Ensure that the version of the SAP system you are using is compatible with the logs being accessed. If there are version mismatches, consider upgrading or patching the system.
  File Transfer Verification: If the log file was transferred, ensure that the transfer was completed successfully and that the file was not altered during the process.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional tools or insights to help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to RMPS_GENERAL120. SAP frequently updates their knowledge base with solutions to common problems.
  System Logs: Review the system logs (transaction SM21) for any additional errors that may provide context to the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) to view logs related to specific applications.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.