How To Fix RMPS_GENERAL119 - OCSP Verification: Check log cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 119

• Message text: OCSP Verification: Check log cannot be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL119 - OCSP Verification: Check log cannot be read ?

  The SAP error message RMPS_GENERAL119, which indicates an issue with OCSP (Online Certificate Status Protocol) verification, typically arises when the system is unable to read the log file that contains the OCSP response. This can occur due to various reasons, including configuration issues, file permission problems, or network connectivity issues.
  Causes:
  
  File Permissions: The user or service account running the SAP application may not have the necessary permissions to read the log file.
  File Path Issues: The path to the log file may be incorrect or the file may not exist.
  Network Issues: If the OCSP server is unreachable due to network issues, the verification process may fail.
  Configuration Errors: Incorrect configuration settings in the SAP system related to OCSP or SSL/TLS settings can lead to this error.
  Expired Certificates: If the certificates being checked are expired or not valid, it may cause issues with OCSP verification.
  
  Solutions:
  
  
  Check File Permissions:
  
  Ensure that the user or service account has the necessary permissions to access the log file. Adjust permissions as needed.
  
  
  
  Verify File Path:
  
  Check the configuration settings to ensure that the path to the log file is correct. If the file does not exist, investigate why it is missing.
  
  
  
  Network Connectivity:
  
  Test the network connection to the OCSP server. Ensure that there are no firewall rules or network policies blocking access.
  
  
  
  Review Configuration Settings:
  
  Review the SSL/TLS and OCSP configuration settings in the SAP system. Ensure that they are correctly set up according to your organization's security policies.
  
  
  
  Check Certificate Validity:
  
  Verify that the certificates being used are valid and not expired. If they are expired, renew them and update the configuration accordingly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Enable Detailed Logging:
  
  If the issue persists, consider enabling more detailed logging for OCSP verification to gather more information about the failure.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring OCSP and SSL/TLS settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the RMPS_GENERAL119 error related to OCSP verification in your SAP system.