How To Fix RMPS_DISPOSAL355 - Failed destruction of document '&1' (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_DISPOSAL - Disposal According to TNA

• Message number: 355

• Message text: Failed destruction of document '&1' (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_DISPOSAL355 - Failed destruction of document '&1' (&2) ?

  The SAP error message RMPS_DISPOSAL355, which indicates a failure in the destruction of a document, typically arises in the context of document management and records management within SAP. The message format suggests that it is related to a specific document identified by placeholders '&1' (the document number) and '&2' (the document type).
  Causes:
  
  Document Locking: The document may be locked by another user or process, preventing its destruction.
  Authorization Issues: The user attempting to perform the destruction may not have the necessary authorizations to delete or destroy the document.
  Document Status: The document may be in a status that does not allow for destruction (e.g., it may be archived or in a workflow).
  Technical Errors: There may be underlying technical issues, such as database constraints or inconsistencies in the document management system.
  Configuration Issues: Incorrect configuration in the document management settings or retention policies may lead to this error.
  
  Solutions:
  
  Check Document Lock: Verify if the document is locked by another user or process. If so, wait for the lock to be released or contact the user holding the lock.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the destruction. This may involve checking roles and authorizations in the SAP system.
  Check Document Status: Review the status of the document to ensure it is eligible for destruction. If it is in a workflow or archived, follow the appropriate procedures to change its status.
  Technical Troubleshooting: If the issue persists, check for any technical errors in the system logs (transaction SLG1) that may provide more details about the failure.
  Consult Configuration: Review the configuration settings related to document management and retention policies to ensure they are set up correctly.
  Contact SAP Support: If none of the above solutions resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SCDO (Document Management) for managing documents and their lifecycle.
  Documentation: Review SAP documentation related to document management and records management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RMPS_DISPOSAL355 error and implement an appropriate solution.