How To Fix RMPS_DESK002 - You have new work items in your inbox

RMPS_DESK002 - Overview

• Message type: E = Error

• Message class: RMPS_DESK - Messages of Electronic Desk

• Message number: 002

• Message text: You have new work items in your inbox

What causes this issue?

New work items were found for you when the work list was refreshed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_DESK002 - You have new work items in your inbox ?

  The SAP error message RMPS_DESK002, which states "You have new work items in your inbox," typically indicates that there are new work items or tasks that require your attention in the SAP Business Workflow. This message is not necessarily an error but rather a notification that there are pending tasks that need to be addressed.
  
  Cause:
  
  Pending Work Items: The primary cause of this message is that there are new work items assigned to you in your SAP inbox. These could be tasks related to approvals, notifications, or other workflow-related activities.
  Workflow Configuration: It may also arise from specific workflow configurations that trigger notifications when new items are added to the inbox.
  User Role and Authorizations: If you have the necessary roles and authorizations, you will receive notifications for work items assigned to you.
  
  
  Solution:
  
  
  Check Your Inbox: 
  
  Navigate to the SAP Business Workplace (transaction code SBWP) or use the SAP GUI to access your inbox.
  Review