How To Fix RMPS_CASE101 - Malfunction occurred during processing

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_CASE - Messages in Case

• Message number: 101

• Message text: Malfunction occurred during processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_CASE101 - Malfunction occurred during processing ?

  The SAP error message RMPS_CASE101, which indicates that a malfunction occurred during processing, is typically associated with issues in the SAP system related to the processing of cases in the SAP Product Safety (SAP PS) module or similar functionalities. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system errors.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the SAP system related to the Product Safety module or case management can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the case records or related master data can trigger processing errors.
  System Errors: Technical issues such as system performance problems, memory issues, or bugs in the SAP software can cause malfunctions.
  Authorization Issues: Lack of proper authorizations for the user trying to process the case can also lead to this error.
  Custom Code: If there are custom developments or enhancements in the system, they might not be functioning correctly, leading to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Product Safety module or the specific area where the error occurred. Ensure that all necessary settings are correctly defined.
  Data Validation: Verify the data associated with the case. Check for any missing or incorrect entries in the case records or related master data.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the malfunction.
  System Performance: Monitor system performance and check for any memory issues or system load problems that might be affecting processing.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to the case processing.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error occurs in the code.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module) for debugging.
  Documentation: Review SAP documentation related to the Product Safety module for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the RMPS_CASE101 error in your SAP system.