How To Fix RMPS_CASE024 - Close category before move

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_CASE - Messages in Case

• Message number: 024

• Message text: Close category before move

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_CASE024 - Close category before move ?

  The SAP error message RMPS_CASE024 ("Close category before move") typically occurs in the context of the SAP Real Estate Management (RE-FX) module, particularly when dealing with case management or property management processes. This error indicates that a specific category or case must be closed before you can proceed with a move or transfer operation.
  Cause:
  The error is usually triggered by one of the following reasons:
  
  Open Case: There is an open case or category that needs to be closed before you can perform the move operation.
  Incomplete Transactions: There may be pending transactions or activities associated with the case that need to be completed or finalized.
  System Configuration: The system may be configured to require that certain conditions be met before allowing a move, such as closing all related categories.
  
  Solution:
  To resolve the RMPS_CASE024 error, you can follow these steps:
  
  
  Check Open Cases: Review the cases or categories associated with the property or transaction. Ensure that all necessary cases are closed.
  
  Navigate to the relevant transaction or case management screen in SAP.
  Identify any open cases that are linked to the property or transaction you are trying to move.
  
  
  
  Close the Category: If you find any open categories, proceed to close them.
  
  Follow the appropriate process to close the case or category. This may involve completing any required documentation or approvals.
  
  
  
  Complete Pending Transactions: Ensure that all related transactions are completed. This may include:
  
  Finalizing any outstanding invoices.
  Completing any necessary approvals or workflows.
  
  
  
  Consult Documentation: If you are unsure about the specific steps to close a case or category, refer to the SAP documentation or user manuals related to the RE-FX module.
  
  
  Seek Help from SAP Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the RE-FX module that may help you manage cases and categories effectively.
  User Roles and Permissions: Ensure that you have the necessary permissions to close cases or categories in the system.
  
  By following these steps, you should be able to resolve the RMPS_CASE024 error and proceed with your move operation in SAP.