How To Fix RMPS_AUTH101 - Case area was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_AUTH - Authorization Control in Records Management

• Message number: 101

• Message text: Case area was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_AUTH101 - Case area was not found ?

  The SAP error message RMPS_AUTH101, which states "Case area was not found," typically occurs in the context of the SAP Case Management or SAP Customer Relationship Management (CRM) modules. This error indicates that the system is unable to find the specified case area, which is essential for processing the case or transaction.
  Causes:
  
  Incorrect Case Area Configuration: The case area may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified case area.
  Data Entry Errors: There may be a typo or incorrect entry in the case area field when trying to create or access a case.
  Missing Master Data: The required master data for the case area may not exist in the system.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for case areas in the SAP system. Ensure that the case area you are trying to access is correctly defined and active.
  Use transaction codes like SPRO to access the configuration settings and verify the case area settings.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations assigned to the user encountering the error. Ensure that the user has the necessary permissions to access the case area.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Correct Data Entry:
  
  Double-check the input for the case area field. Ensure that there are no typos or incorrect values being entered.
  If applicable, refer to the documentation or help files to confirm the correct case area codes.
  
  
  
  Check Master Data:
  
  Ensure that all required master data related to the case area is present in the system. This may include checking for any missing entries in related tables or data sets.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to the RMPS_AUTH101 error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU53 (for authorization checks), and others that may be relevant to case management.
  SAP Notes: Search for SAP Notes related to RMPS_AUTH101 in the SAP Support Portal for any specific fixes or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RMPS_AUTH101 error and implement the appropriate solution.