How To Fix RMPS016 - The text document cannot be displayed at the moment

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS - Messages Records Management for Public Sector

• Message number: 016

• Message text: The text document cannot be displayed at the moment

What causes this issue?

The OCR changed text document for scanned screen cannot be displayed
at the moment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the error occurs again, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS016 - The text document cannot be displayed at the moment ?

  The SAP error message RMPS016, which states "The text document cannot be displayed at the moment," typically occurs when there is an issue with accessing or displaying a text document within the SAP system. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Document Not Found: The text document you are trying to access may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the text document.
  Technical Issues: There may be a temporary technical issue with the SAP system or the database that is preventing the document from being displayed.
  Document Type or Format: The document may be in a format that is not supported or recognized by the SAP system.
  System Configuration: There may be configuration issues in the SAP system that affect how documents are stored or retrieved.
  
  Solutions:
  
  Check Document Existence: Verify that the text document exists in the system. You can do this by checking the relevant transaction or table where the document is stored.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the text document. This may involve checking user roles and permissions in the SAP system.
  System Restart: If the issue is due to a temporary technical problem, restarting the SAP application server or the relevant services may resolve the issue.
  Check Document Format: Ensure that the document is in a supported format. If it is not, consider converting it to a compatible format.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with details about the error, including the transaction code and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document management in SAP, such as SO10 (Text Management) or SE78 (SAP ArchiveLink).
  SAP Documentation: Review SAP documentation related to text management and document handling for additional insights and troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the RMPS016 error in your SAP system.