How To Fix RM717 - System error. Check system log to analyze the error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RM - Messages for Repetitive Manufacturing

  • Message number: 717

  • Message text: System error. Check system log to analyze the error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RM717 - System error. Check system log to analyze the error ?

    The SAP error message RM717, which states "System error. Check system log to analyze the error," typically indicates that there is a problem within the SAP system that needs to be investigated further. This error can arise from various underlying issues, and the specific cause can vary depending on the context in which it occurs. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. Database Issues: Problems with the database, such as connectivity issues, deadlocks, or corruption.
    2. Configuration Errors: Incorrect configuration settings in the SAP system or in the application that is being used.
    3. Authorization Issues: Lack of necessary authorizations for the user or role trying to perform an action.
    4. System Resource Limitations: Insufficient memory, CPU, or disk space on the application server or database server.
    5. Program Errors: Bugs or errors in custom ABAP programs or standard SAP programs.
    6. Transport Issues: Problems with transport requests that may not have been imported correctly.

    Solutions:

    1. Check System Logs: The first step is to check the system logs (transaction code SM21) for more detailed error messages that can provide insights into the root cause of the issue.
    2. Analyze Short Dumps: Use transaction code ST22 to check for any short dumps that may have occurred around the same time as the error. This can provide additional context.
    3. Review Application Logs: Check application logs (transaction code SLG1) for any relevant entries that might indicate what went wrong.
    4. Database Monitoring: Use database monitoring tools to check for any issues with the database, such as locks or performance problems.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    6. System Performance: Monitor system performance metrics to ensure that there are sufficient resources available.
    7. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    8. Contact SAP Support: If the issue persists and cannot be resolved, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes:
      • SM21: System Log
      • ST22: Dump Analysis
      • SLG1: Application Log
      • SM37: Job Monitoring (to check if any background jobs failed)
    • SAP Notes: Regularly check for updates or patches related to the specific version of SAP you are using.
    • Documentation: Review SAP documentation for the specific module or functionality that is generating the error.

    By following these steps, you should be able to identify the cause of the RM717 error and take appropriate action to resolve it.

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