How To Fix RM712 - Customizing data could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: RM - Messages for Repetitive Manufacturing

• Message number: 712

• Message text: Customizing data could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RM712 - Customizing data could not be found ?

  The SAP error message RM712 ("Customizing data could not be found") typically occurs when the system is unable to locate the necessary customizing data for a specific process or transaction. This can happen in various modules, particularly in the context of materials management, production planning, or sales and distribution.
  Causes:
  
  Missing Customizing Entries: The required customizing settings for the specific transaction or process have not been maintained in the system.
  Incorrect Configuration: The configuration settings may be incorrect or incomplete, leading to the system's inability to find the necessary data.
  Transport Issues: If the customizing data was transported from another system (e.g., from a development to a production environment), there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing data.
  Data Deletion: Customizing data may have been deleted or not properly set up during system upgrades or migrations.
  
  Solutions:
  
  Check Customizing Settings: Go to the relevant customizing transaction (e.g., SPRO) and verify that the necessary settings are in place. Ensure that all required entries are maintained.
  Review Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate problems with the transported customizing data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customizing data. You can use transaction SU53 to check for authorization issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or transaction to ensure that all necessary steps have been followed.
  Recreate Missing Data: If you identify that certain customizing data is missing, you may need to recreate it manually based on the business requirements.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) to help diagnose and resolve the issue.
  SAP Notes: Search for SAP Notes related to RM712 for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RM712 error and implement a suitable solution.