How To Fix RIN208 - The list of servers could not be retrieved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RIN - RSCPINST

  • Message number: 208

  • Message text: The list of servers could not be retrieved.

  • Show details Hide details
  • What causes this issue?

    The consistency check for profile parameters failed because the list of
    servers could not be retrieved.

    System Response

    The checks for profile parameters cannot be executed. The activation of
    the configuration will be also partly inconsistent because required
    changes of profile parameter and the reset of the code page converter
    cache can be done only on the local application server.

    How to fix this error?

    Call transaction SM51 or execute the function module TH_SERVER_LIST
    manually to reproduce and to analyze the problem. Repeat the check or
    activation of the language configuration if the problem was solved.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RIN208 - The list of servers could not be retrieved. ?

    The SAP error message RIN208, which states "The list of servers could not be retrieved," typically occurs in the context of SAP systems when there is an issue with the connection to the server or when the server list cannot be accessed for some reason. This error can arise in various scenarios, such as when using SAP GUI, SAP Business Client, or other SAP applications.

    Causes:

    1. Network Issues: There may be network connectivity problems between the client and the SAP server.
    2. Server Configuration: The server may not be properly configured to allow connections or may be down.
    3. SAP Router Issues: If an SAP router is being used, it may not be configured correctly or may be down.
    4. Firewall Restrictions: Firewalls may be blocking the necessary ports for SAP communication.
    5. Incorrect SAP GUI Configuration: The SAP GUI or client configuration may be incorrect, leading to an inability to retrieve the server list.
    6. SAP System Down: The SAP system itself may be down for maintenance or experiencing issues.

    Solutions:

    1. Check Network Connectivity: Ensure that your network connection is stable and that you can reach the SAP server. You can use tools like ping or tracert to test connectivity.
    2. Verify Server Status: Check if the SAP server is up and running. You may need to contact your system administrator to confirm the server's status.
    3. Review SAP Router Configuration: If you are using an SAP router, ensure that it is configured correctly and operational.
    4. Check Firewall Settings: Ensure that the firewall settings allow traffic on the necessary ports for SAP communication (typically port 3200 for SAP GUI).
    5. Reconfigure SAP GUI: If the SAP GUI is misconfigured, try reconfiguring it or reinstalling it to ensure that all settings are correct.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.
    7. Log Files: Review the log files for more detailed error messages that can provide additional context for troubleshooting.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and logs.
    • Documentation: Refer to the official SAP documentation for your specific version of SAP, as there may be version-specific considerations or known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the RIN208 error in your SAP environment.

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