How To Fix RIN017 - Converter cache (CCC) could not be reset on all server.


RIN017 - Overview

  • Message type: E = Error

  • Message class: RIN - RSCPINST

  • Message number: 017

  • Message text: Converter cache (CCC) could not be reset on all server.

  • Show details Hide details
  • What causes this issue?

    During activation of a new I18n system configuration, the attempt to
    reset the so called converter cache (CCC) failed. The reason is unknown.

    System Response

    Independent of the CCC the database tables which are relevant for the
    I18n configuration were updated. But the CCC must be reset in order to
    finish the activation of the new configuration.

    How to fix this error?

    To reset the CCC manually you can execute transaction /I18N , select
    "Trouble Shooting -> CCC Cache" and press "Clear Cache" on the
    subsequent screen. This needs to be done on all server. The CCC is reset
    automatically whenever an application server is restarted.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RIN017 - Converter cache (CCC) could not be reset on all server. ?
    The SAP error message RIN017 indicates that the Converter Cache (CCC) could not be reset on all servers. This issue typically arises in the context of SAP systems that utilize the Converter Cache for handling data conversions, such as unit conversions or currency conversions.
    
    Cause: Network Issues: There may be network connectivity problems between the application server and the database server, preventing the reset command from being executed successfully. Server Configuration: The servers may not be properly configured to communicate with each other, or there may be inconsistencies in the configuration settings. System Load: High system load or performance issues may prevent the CCC from being reset in a timely manner. Database Locks: There may be locks on the database that prevent the CCC from being reset. Insufficient Permissions: The user executing the reset command may not have the necessary permissions to perform this action.
    Solution: Check Network Connectivity: Ensure that all servers can communicate with each other

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