How To Fix RIN014 - Error clearing cache.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RIN - RSCPINST

  • Message number: 014

  • Message text: Error clearing cache.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RIN014 - Error clearing cache. ?

    The SAP error message RIN014, which indicates "Error clearing cache," typically occurs in the context of SAP applications that utilize caching mechanisms to improve performance. This error can arise due to various reasons, including issues with the cache itself, configuration problems, or underlying system issues.

    Causes of RIN014 Error

    1. Cache Corruption: The cache may be corrupted or contain invalid entries, leading to errors when attempting to clear it.
    2. Insufficient Permissions: The user or process attempting to clear the cache may not have the necessary permissions to perform this action.
    3. System Resource Issues: Insufficient memory or other system resources can prevent the cache from being cleared successfully.
    4. Configuration Errors: Incorrect configuration settings related to caching in the SAP system can lead to this error.
    5. Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also cause cache clearing failures.

    Solutions to RIN014 Error

    1. Check Permissions: Ensure that the user or process has the necessary permissions to clear the cache. This may involve checking roles and authorizations in the SAP system.

    2. Clear Cache Manually: If the automated process fails, you can try to clear the cache manually. This can often be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs) to identify issues.

    3. Restart Services: Sometimes, restarting the relevant SAP services or the entire application server can resolve temporary issues related to caching.

    4. Check System Resources: Monitor system resources (CPU, memory, disk space) to ensure that there are no bottlenecks affecting the cache clearing process.

    5. Review Configuration: Check the caching configuration settings in the SAP system. Ensure that they are set correctly according to best practices and system requirements.

    6. Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any errors or warnings in the database logs.

    7. SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.

    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (job monitoring), SM21 (system log), and ST22 (dump analysis) to diagnose issues further.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to caching mechanisms and error handling for more in-depth understanding and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the RIN014 error in your SAP environment.

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