How To Fix RH800 - For & hierarchy basic characteristics frm &, & external IOs were inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: RH - BW: Hierarchies ( basic functions )

• Message number: 800

• Message text: For & hierarchy basic characteristics frm &, & external IOs were inserted

What causes this issue?

For &V1& of &V2& hierarchy basis characteristics, there was a total of
&V3& external InfoObjects in the hierarchy tables. These InfoObjects
have been entered in each hierarchy basis characteristic. The
conversion program has been successfully completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RH800 - For & hierarchy basic characteristics frm &, & external IOs were inserted ?

  The SAP error message RH800 typically relates to issues with the Organizational Management (OM) module, particularly when dealing with hierarchical structures and infotypes. The message indicates that there are inconsistencies or problems with the basic characteristics of a hierarchy, often due to external infotypes (IOs) being inserted incorrectly or not matching the expected structure.
  Cause:
  
  Inconsistent Data: The error may arise when there are inconsistencies in the data related to the organizational hierarchy. This could be due to missing or incorrect entries in the relevant infotypes.
  External Infotypes: The presence of external infotypes that do not align with the expected structure of the hierarchy can trigger this error.
  Hierarchy Structure Issues: If the hierarchy is not properly defined or if there are issues with the nodes in the hierarchy, this can lead to the error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify certain elements of the hierarchy.
  
  Solution:
  
  Check Data Consistency: Review the data in the relevant infotypes to ensure that all necessary fields are filled out correctly and that there are no missing entries.
  Review Hierarchy Structure: Examine the hierarchy structure to ensure that it is correctly defined. Look for any nodes that may be incorrectly linked or missing.
  Correct External IOs: If external infotypes are being used, ensure that they are correctly integrated into the hierarchy and that they conform to the expected structure.
  Authorization Check: Verify that the user has the necessary authorizations to access and modify the hierarchy. If not, work with your SAP security team to obtain the required permissions.
  Use Transaction Codes: Utilize transaction codes like PPOME (for Organizational Management) to visualize and correct the hierarchy structure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, and POT1 for managing organizational structures.
  SAP Documentation: Refer to SAP Help documentation for Organizational Management to understand the expected data structure and hierarchy definitions.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.