How To Fix RH237 - Duplicate level text with language = '&1' and level = '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: RH - BW: Hierarchies ( basic functions )

• Message number: 237

• Message text: Duplicate level text with language = '&1' and level = '&2'

What causes this issue?

The text table for hierarchy levels contains identical records.
Duplicate record with language = '&V1&' and level = '&V2&'.

System Response

The hierarchy cannot be updated.

How to fix this error?

Check the update of the text table for the hierarchy level in the
transformation and prevent duplicate records from being created.
<ZH>Note: </>
Generally DataSources do not return segments for the levels. Check
whether an incorrect source segment is connected to the level segment
and, if so, delete these rules.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RH237 - Duplicate level text with language = '&1' and level = '&2' ?

  The SAP error message RH237, which states "Duplicate level text with language = '&1' and level = '&2'," typically occurs in the context of HR (Human Resources) management, particularly when dealing with organizational structures or employee classifications. This error indicates that there are duplicate entries for a specific level text in a given language within the system.
  Cause:
  The error is caused by having multiple entries for the same level text in the same language. This can happen due to:
  
  Manual data entry errors where the same level text is entered more than once.
  Data migration issues where duplicate records were imported into the system.
  Incorrect configuration in the organizational management (OM) or personnel administration (PA) modules.
  
  Solution:
  To resolve the RH237 error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like PPOME (for organizational management) or PA30 (for personnel administration) to check the entries for the specified level and language.
  You can also run reports or queries to find duplicate entries in the relevant tables (e.g., T77S0 for organizational management).
  
  
  
  Delete or Correct Duplicates:
  
  Once you identify the duplicate entries, you can either delete the unnecessary duplicates or correct them to ensure that each level text is unique for the specified language.
  Make sure to check if the duplicates are being used in any active organizational structures or employee records before deletion.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the relevant modules to ensure that there are no settings that could lead to the creation of duplicate entries.
  
  
  
  Testing:
  
  After making the necessary corrections, test the changes to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Documentation:
  
  Document the changes made and the reasons for them to maintain a clear record for future reference.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PA30, and SE11 (for table display) to help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles: Ensure that you have the necessary authorizations to make changes in the HR module, as some actions may require specific roles.
  
  By following these steps, you should be able to resolve the RH237 error and prevent it from occurring in the future.