How To Fix RFM_RTST_PP018 - Please maintain box label in personalization settings


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RFM_RTST_PP - Retail Fashion Management - Retail store operations

  • Message number: 018

  • Message text: Please maintain box label in personalization settings

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RFM_RTST_PP018 - Please maintain box label in personalization settings ?

    The SAP error message RFM_RTST_PP018, which states "Please maintain box label in personalization settings," typically occurs in the context of SAP applications that involve packaging or shipping processes. This error indicates that the system requires a box label to be defined in the personalization settings for the user or the specific transaction being executed.

    Cause:

    The error is caused by the absence of a defined box label in the personalization settings. This can happen due to:

    • The user has not set up their personalization settings correctly.
    • The box label configuration is missing or incomplete in the system.
    • The specific transaction or process being executed requires a box label that has not been maintained.

    Solution:

    To resolve this error, you can follow these steps:

    1. Access Personalization Settings:

      • Go to the relevant SAP transaction where the error occurs.
      • Look for an option to access personalization settings. This is often found under the "Settings" menu or a similar option.
    2. Maintain Box Label:

      • In the personalization settings, locate the section for box labels or packaging.
      • Enter the required box label information. This may include details such as the label type, dimensions, and any other relevant specifications.
    3. Save Changes:

      • After entering the necessary information, save your changes to the personalization settings.
    4. Test the Transaction:

      • Retry the transaction that previously generated the error to see if the issue has been resolved.

    Related Information:

    • User Roles and Authorizations: Ensure that the user has the necessary permissions to modify personalization settings.
    • Documentation: Refer to SAP documentation or help files specific to the module you are working with for detailed instructions on maintaining personalization settings.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By maintaining the box label in the personalization settings, you should be able to resolve the error and continue with your SAP processes without interruption.

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