How To Fix RFM_RTST_PP017 - Picking request is withdrawn from handover shelf

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_RTST_PP - Retail Fashion Management - Retail store operations

• Message number: 017

• Message text: Picking request is withdrawn from handover shelf

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_RTST_PP017 - Picking request is withdrawn from handover shelf ?

  The SAP error message RFM_RTST_PP017, which states "Picking request is withdrawn from handover shelf," typically occurs in the context of warehouse management and logistics processes. This message indicates that a picking request that was previously placed in the handover shelf has been withdrawn, which can disrupt the picking process.
  Causes:
  
  Manual Withdrawal: The picking request may have been manually withdrawn by a user due to changes in order priorities or inventory availability.
  System Configuration: There may be configuration settings in the warehouse management system that dictate how picking requests are handled, leading to automatic withdrawals under certain conditions.
  Inventory Issues: If the items in the picking request are no longer available (e.g., they have been sold, moved, or damaged), the system may automatically withdraw the request.
  Process Errors: Errors in the picking process, such as incorrect handling of items or miscommunication between systems, can lead to this message being triggered.
  
  Solutions:
  
  Check Inventory Status: Verify the availability of the items in the picking request. If items are missing, you may need to replenish stock or adjust the picking request accordingly.
  Review User Actions: Investigate if any users have manually withdrawn the picking request and understand the reason behind it. This may involve checking user logs or transaction history.
  Adjust Configuration: If the issue is related to system configuration, consult with your SAP administrator or warehouse management team to review and adjust the settings as necessary.
  Recreate Picking Request: If the picking request was withdrawn in error, you may need to recreate it to continue the picking process.
  Training and Documentation: Ensure that users are trained on the proper handling of picking requests and that there is clear documentation on the processes involved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LT03 (Create Transfer Order), LT12 (Confirm Transfer Order), and others that may be involved in the picking process.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Warehouse Management (WM) Module: Understanding the WM module and its processes can help in troubleshooting and resolving issues related to picking requests.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform actions related to picking requests.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal IT team for further assistance.