How To Fix RFM_RTST_PP014 - Please maintain printer in personalization settings

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_RTST_PP - Retail Fashion Management - Retail store operations

• Message number: 014

• Message text: Please maintain printer in personalization settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_RTST_PP014 - Please maintain printer in personalization settings ?

  The SAP error message RFM_RTST_PP014 indicates that there is an issue with the printer settings in the user's personalization settings. This error typically occurs when a user tries to print a document or report, but the system cannot find a valid printer configuration for that user.
  Cause:
  The primary cause of this error is that the user has not maintained or configured their printer settings in the SAP system. This can happen if:
  
  The user has not set a default printer in their user profile.
  The printer assigned to the user is not available or not configured correctly.
  The user has recently changed their user profile or settings, leading to the loss of printer configuration.
  
  Solution:
  To resolve the error, the user needs to maintain their printer settings in the SAP personalization settings. Here are the steps to do this:
  
  
  Access User Profile:
  
  Go to the SAP Easy Access screen.
  Navigate to the menu: System -> User Profile -> Own Data (or use transaction code SU3).
  
  
  
  Maintain Printer Settings:
  
  In the user profile screen, go to the Defaults tab.
  Look for the Printer field.
  Enter the name of a valid printer that is configured in the SAP system. You can check with your SAP administrator for the correct printer name.
  
  
  
  Save Changes:
  
  After entering the printer name, save your changes.
  
  
  
  Test Printing:
  
  Try to print the document or report again to see if the error persists.
  
  
  
  Related Information:
  
  Printer Configuration: Ensure that the printer you are trying to use is correctly configured in the SAP system. This includes checking that the printer is active and that the necessary drivers are installed.
  User Authorizations: Make sure that the user has the necessary authorizations to access the printer.
  SAP Notes: If the problem persists, check for any relevant SAP Notes or updates that might address known issues related to printer settings.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for further assistance.
  
  By following these steps, you should be able to resolve the RFM_RTST_PP014 error and successfully maintain your printer settings in SAP.