How To Fix RFM_RTST_PP012 - Please maintain personalization settings for the user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_RTST_PP - Retail Fashion Management - Retail store operations

• Message number: 012

• Message text: Please maintain personalization settings for the user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_RTST_PP012 - Please maintain personalization settings for the user &1 ?

  The SAP error message RFM_RTST_PP012, which states "Please maintain personalization settings for the user &1," typically occurs when a user tries to access a transaction or report that requires specific personalization settings that have not been configured for their user profile.
  Cause:
  
  Missing Personalization Settings: The user has not set up their personalization settings in the SAP system. This can include settings related to layout, default values, or other user-specific configurations.
  User Profile Issues: The user profile may not be correctly configured or may be missing necessary authorizations to access certain personalization features.
  System Configuration: There may be system-wide settings or configurations that are preventing the personalization settings from being applied or saved.
  
  Solution:
  
  
  Maintain Personalization Settings:
  
  Navigate to the personalization settings for the user. This can typically be done by going to the user menu and selecting the option for personalization or settings.
  Ensure that all required fields and settings are filled out correctly. This may include layout settings, default values, and other user-specific configurations.
  Save the changes and try accessing the transaction or report again.
  
  
  
  Check User Profile:
  
  Verify that the user has the correct authorizations to maintain personalization settings. This may require checking the user's roles and authorizations in the SAP system.
  If necessary, consult with your SAP security team to ensure that the user has the appropriate access rights.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining personalization settings for the relevant transaction or report.
  
  
  
  Contact Support:
  
  If the issue persists after checking the personalization settings and user profile, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access user settings or personalization options (e.g., SU01 for user maintenance).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Training: Ensure that users are trained on how to maintain their personalization settings effectively to avoid encountering this error in the future.
  
  By following these steps, you should be able to resolve the error message RFM_RTST_PP012 and ensure that the user can access the necessary functionalities in SAP.