How To Fix RFM_RTST_PP002 - Picked products not placed in handover area due to technical failure

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_RTST_PP - Retail Fashion Management - Retail store operations

• Message number: 002

• Message text: Picked products not placed in handover area due to technical failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_RTST_PP002 - Picked products not placed in handover area due to technical failure ?

  The SAP error message RFM_RTST_PP002, which indicates that "Picked products not placed in handover area due to technical failure," typically arises in the context of warehouse management and logistics execution processes. This error can occur during the picking process when the system encounters issues that prevent the successful transfer of picked items to the designated handover area.
  Causes:
  
  Technical Issues: There may be a technical failure in the system, such as a communication error between the warehouse management system (WMS) and the material handling equipment (MHE).
  Configuration Errors: Incorrect configuration settings in the warehouse management module or in the picking process can lead to this error.
  Inventory Management Issues: Problems with inventory data, such as incorrect stock levels or discrepancies in the system, can cause failures in the handover process.
  User Errors: Incorrect handling or input by warehouse personnel can also lead to this error.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing transactions.
  
  Solutions:
  
  Check System Logs: Review the system logs for any error messages or warnings that can provide more context about the technical failure.
  Verify Configuration: Ensure that the warehouse management configuration is correct, including settings for picking, handover areas, and material handling equipment.
  Inventory Reconciliation: Perform an inventory check to ensure that stock levels are accurate and that there are no discrepancies that could affect the picking process.
  Test Communication: If applicable, test the communication between the WMS and any connected hardware (e.g., barcode scanners, conveyors) to ensure they are functioning correctly.
  User Training: Provide additional training to warehouse personnel to minimize user errors during the picking and handover processes.
  System Performance Monitoring: Monitor system performance and consider optimizing the system or upgrading hardware if performance issues are identified.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help diagnose and resolve issues in warehouse management (e.g., LT03 for transfer orders, LT12 for confirmation).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.