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Message type: E = Error
Message class: REXCRDSV - Regulatory Document and Signature Validation
Message number: 701
Message text: Digital signature cannot be created (unable to build invoice number)
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REXCRDSV701
- Digital signature cannot be created (unable to build invoice number) ?The SAP error message REXCRDSV701, which states "Digital signature cannot be created (unable to build invoice number)," typically occurs in the context of electronic invoicing or digital signature processes within SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
Causes:
Missing or Incorrect Configuration: The system may not be properly configured for digital signatures or electronic invoicing. This includes settings related to the digital signature service or the invoice generation process.
Invoice Number Generation Issues: The system may be unable to generate a unique invoice number due to conflicts or issues in the number range configuration. This can happen if the number range is exhausted or not properly defined.
Authorization Issues: The user may not have the necessary authorizations to create or sign invoices, leading to this error.
Technical Issues: There may be underlying technical issues, such as problems with the digital signature service or connectivity issues with external systems.
Data Integrity Issues: If the data required for generating the invoice is incomplete or incorrect, it may prevent the system from creating a valid invoice number.
Solutions:
Check Configuration: Review the configuration settings for digital signatures and electronic invoicing in your SAP system. Ensure that all necessary parameters are correctly set.
Verify Number Ranges: Check the number range settings for invoice numbers. Ensure that the number range is defined, active, and has sufficient numbers available for use.
User Authorizations: Ensure that the user attempting to create the invoice has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
Review Logs and Messages: Check the system logs and messages for any additional information that may provide insight into the specific cause of the error.
Test Digital Signature Service: If applicable, test the digital signature service to ensure it is functioning correctly. This may involve checking connectivity and service status.
Data Validation: Validate the data being used to generate the invoice. Ensure that all required fields are populated and that the data is accurate.
Consult Documentation: Refer to SAP documentation or support notes related to electronic invoicing and digital signatures for any specific guidance or troubleshooting steps.
Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address the issue.
Related Information:
By following these steps, you should be able to identify the cause of the REXCRDSV701 error and implement a suitable solution.
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