How To Fix REXCHU013 - Customer data not found (Customer identifier: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: REXCHU -

• Message number: 013

• Message text: Customer data not found (Customer identifier: &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message REXCHU013 - Customer data not found (Customer identifier: &1) ?

  The SAP error message REXCHU013, which states "Customer data not found (Customer identifier: &1)," typically indicates that the system is unable to locate customer data associated with the specified customer identifier. This can occur in various SAP modules, particularly in scenarios involving customer master data or transactions related to customer accounts.
  Causes:
  
  Incorrect Customer Identifier: The customer identifier (e.g., customer number) provided in the transaction may be incorrect or misspelled.
  Customer Not Created: The customer may not have been created in the system, or it may have been deleted or marked as inactive.
  Data Synchronization Issues: If the system is integrated with other systems (e.g., CRM, external databases), there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  Data Migration Issues: If data was recently migrated into the system, there may have been errors during the migration process that