How To Fix REXCAO007 - For Credit Memo &1, Orginal invoice (doc.&2 ) has not yet been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: REXCAO - Message class for RE-FX Angola

  • Message number: 007

  • Message text: For Credit Memo &1, Orginal invoice (doc.&2 ) has not yet been created

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  • What causes this issue?

    For the RE invoice being created (Credit Memo), its Orginal RE invoice
    has not been yet created.
    The only accounting document exists

    System Response

    Credit Memo creation is blocked

    How to fix this error?

    Create orginal invoice first from accounting document

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message REXCAO007 - For Credit Memo &1, Orginal invoice (doc.&2 ) has not yet been created ?

    The SAP error message REXCAO007 indicates that a credit memo cannot be processed because the original invoice has not yet been created. This error typically arises in the context of financial transactions where a credit memo is dependent on an existing invoice.

    Cause:

    1. Missing Original Invoice: The primary cause of this error is that the original invoice (document number &2) has not been created in the system. The credit memo cannot reference an invoice that does not exist.
    2. Incorrect Document Flow: There may be an issue with the document flow where the invoice was expected to be created but was not due to various reasons (e.g., system errors, user errors).
    3. Timing Issues: In some cases, the original invoice may be in a status that does not allow for the creation of a credit memo (e.g., it is still in a draft state).

    Solution:

    1. Create the Original Invoice: Ensure that the original invoice (document number &2) is created in the system. You can do this by checking the relevant transaction codes (e.g., FB60 for vendor invoices, FB70 for customer invoices) and creating the invoice if it does not exist.
    2. Check Document Status: Verify the status of the original invoice. If it is in a draft or incomplete state, complete the invoice process before attempting to create the credit memo.
    3. Review Document Flow: Check the document flow to ensure that all necessary documents are created in the correct sequence. You can use transaction codes like FB03 to display the document and check its status.
    4. Consult with Your Team: If you are unsure why the original invoice is missing, consult with your finance or accounting team to understand the process and any potential issues that may have occurred.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Vendor Invoice), FB70 (Customer Invoice), and FB75 (Credit Memo).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
    • User Permissions: Ensure that you have the necessary permissions to create invoices and credit memos in the system.
    • Documentation: Review your organization's documentation on the invoicing and credit memo processes to ensure compliance with internal procedures.

    By addressing the root cause of the missing original invoice, you should be able to resolve the REXCAO007 error and successfully create the credit memo.

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