How To Fix REXCAO003 - No reference for Credit Memo found

SAP Error Message - Details

• Message type: E = Error

• Message class: REXCAO - Message class for RE-FX Angola

• Message number: 003

• Message text: No reference for Credit Memo found

What causes this issue?

If this error message is triggered, the system was not able to detect
original invoice for a credit memo. Obviously, due to not supported
scenario.
Supported scenarios are postings of cash flow items that have a
reference to preceding cash flow item.
(technically, any of the fields FOLLOWUP_FOR, REVERSAL_FOR in table
VICDCFPAY has value)

System Response

Creation of the Credit memo is blocked

How to fix this error?

For the unsupported scenarios customer can prepare its own solution
using Enhancement Spot BADI_REXC_AO_SAFT, implementing the method
CHANGE_REFERENCES (Change References for Credit Memo)

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message REXCAO003 - No reference for Credit Memo found ?

  The SAP error message REXCAO003, which states "No reference for Credit Memo found," typically occurs in the context of the SAP system when trying to process a credit memo that does not have a valid reference to an original invoice or document. This can happen in various scenarios, such as during the creation of a credit memo or when attempting to post it.
  Causes:
  
  Missing Reference Document: The credit memo is being created without a valid reference to an original invoice or document.
  Incorrect Document Type: The document type used for the credit memo may not be configured correctly to allow referencing of the original invoice.
  Data Entry Errors: There may be typographical errors in the document number or other fields that prevent the system from finding the reference.
  Document Status: The original invoice may be in a status that does not allow for credit memos to be created against it (e.g., it may be canceled or already fully credited).
  Configuration Issues: There may be issues with the configuration of the credit memo process in the SAP system.
  
  Solutions:
  
  Check Reference Document: Ensure that the credit memo is being created with a valid reference to an existing invoice. Verify the document number and ensure it is entered correctly.
  Review Document Type Configuration: Check the configuration of the document type used for the credit memo to ensure it allows referencing of the original invoice.
  Verify Invoice Status: Check the status of the original invoice to ensure it is open and eligible for credit memo processing.
  Use Correct Transaction Code: Make sure you are using the correct transaction code for creating a credit memo (e.g., FB75 for credit memos in accounts receivable).
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Check User Authorizations: Ensure that the user has the necessary authorizations to create credit memos and access the related documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB75 (Create Credit Memo) and FB70 (Create Invoice) to navigate the process effectively.
  SAP Documentation: Refer to SAP Help documentation for detailed information on credit memo processing and related configurations.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the REXCAO003 error and implement the appropriate solution.