How To Fix RETMFI057 - Customer &1 and posting data have different withholding tax types

SAP Error Message - Details

• Message type: E = Error

• Message class: RETMFI - Messages for Posting Terms

• Message number: 057

• Message text: Customer &1 and posting data have different withholding tax types

What causes this issue?

The withholding tax type in the master record of customer &V1& is
different from the withholding tax type in the posting data.

System Response

The posting <ZH>cannot</> be carried out.

How to fix this error?

Check the entries for withholding tax (for instance, in the withholding
tax term) and in the master record of the partner. If the withholding
tax type is one for which withholding tax is incurred at the time of
payment, then the term and the master record are required to have the
same withholding tax type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE RECA_CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETMFI057 - Customer &1 and posting data have different withholding tax types ?

  The SAP error message RETMFI057 indicates that there is a mismatch between the withholding tax types assigned to a customer and the posting data in a financial transaction. This error typically arises during the processing of invoices or payments where withholding tax is applicable.
  Cause:
  
  Mismatch in Withholding Tax Types: The customer master data has a specific withholding tax type assigned, but the transaction (e.g., invoice or payment) is using a different withholding tax type.
  Incorrect Configuration: The withholding tax types may not be correctly configured in the system, leading to inconsistencies.
  Data Entry Errors: Manual entry errors when creating or processing transactions can lead to this mismatch.
  Changes in Tax Regulations: Changes in tax regulations or business requirements may necessitate updates to withholding tax types, which may not have been applied consistently across all relevant data.
  
  Solution:
  
  
  Check Customer Master Data: 
  
  Go to the customer master record (transaction code XD03 for display) and verify the withholding tax type assigned to the customer.
  Ensure that it matches the withholding tax type being used in the transaction.
  
  
  
  Review Transaction Data:
  
  Check the transaction (e.g., invoice or payment) for the withholding tax type being applied. You can do this in the document display (transaction code FB03).
  Ensure that the withholding tax type in the transaction matches the one in the customer master.
  
  
  
  Adjust Configuration:
  
  If necessary, adjust the configuration of withholding tax types in the SAP system. This can be done in the customizing settings (transaction code SPRO).
  Ensure that the withholding tax types are correctly defined and linked to the appropriate accounts and customers.
  
  
  
  Correct Data Entry:
  
  If the error is due to manual data entry, correct the transaction to use the appropriate withholding tax type that matches the customer master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or updates that may be required.
  
  
  
  Related Information:
  
  Withholding Tax Configuration: Familiarize yourself with the configuration settings for withholding tax in SAP, including how to define tax types, tax codes, and their relationships to customer/vendor accounts.
  Transaction Codes:
  
  XD03: Display Customer Master
  FB03: Display Document
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on withholding tax configurations.
  
  By following these steps, you should be able to resolve the RETMFI057 error and ensure that the withholding tax types are consistent across customer master data and transaction postings.