How To Fix RETJP118 - Telephone number of applied address does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 118

• Message text: Telephone number of applied address does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP118 - Telephone number of applied address does not exist ?

  The SAP error message RETJP118, which states "Telephone number of applied address does not exist," typically occurs in the context of address management within SAP systems, particularly when dealing with customer or vendor master data. This error indicates that the system is unable to find a valid telephone number associated with the address you are trying to use.
  Cause:
  
  Missing Telephone Number: The most common cause is that the telephone number field for the address in question is either empty or not filled in correctly.
  Incorrect Address: The address being referenced may not be correctly linked to a valid telephone number in the database.
  Data Inconsistency: There may be inconsistencies in the data, such as the address being deleted or not properly maintained.
  Configuration Issues: There could be configuration settings in the SAP system that require a telephone number for certain processes, and if it is not provided, the error will occur.
  
  Solution:
  
  Check Address Data: Go to the address management section in SAP and verify that the address in question has a valid telephone number entered. If it is missing, add the appropriate telephone number.
  Update Master Data: If the address is linked to a customer or vendor, ensure that their master data is complete and includes all necessary contact information.
  Data Maintenance: If you have access, you can use transaction codes like BP (Business Partner) or XD01/XD02 (Customer Master) to maintain the relevant data.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP support team or IT department to investigate any underlying data integrity issues or configuration settings that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, XD01 for creating customers, and XD02 for changing customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to address management and master data maintenance for best practices and guidelines.
  
  By following these steps, you should be able to identify and resolve the issue causing the RETJP118 error in your SAP system.