How To Fix RETJP102 - Enter Social Insurance Number in T5JSI

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 102

• Message text: Enter Social Insurance Number in T5JSI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP102 - Enter Social Insurance Number in T5JSI ?

  The SAP error message RETJP102, which states "Enter Social Insurance Number in T5JSI," typically occurs in the context of payroll processing in SAP, particularly when dealing with Canadian payroll. This error indicates that the system requires a Social Insurance Number (SIN) to be entered for an employee in the relevant infotype.
  Cause:
  The error is triggered when the system attempts to process payroll or generate reports that require the Social Insurance Number, but it is missing from the employee's master data. The SIN is a critical piece of information for tax reporting and compliance in Canada.
  Solution:
  To resolve this error, you need to ensure that the Social Insurance Number is correctly entered in the employee's master data. Here are the steps to do this:
  
  
  Access the Employee Master Data:
  
  Use transaction code PA30 (Maintain HR Master Data) in SAP.
  
  
  
  Select the Employee:
  
  Enter the employee's personnel number and select the appropriate infotype (usually Infotype 0002 for Personal Data).
  
  
  
  Enter the Social Insurance Number:
  
  In the relevant field for the Social Insurance Number, enter the correct SIN for the employee.
  
  
  
  Save Changes:
  
  After entering the SIN, save the changes to the employee's master data.
  
  
  
  Re-run Payroll:
  
  After updating the information, re-run the payroll process to see if the error persists.
  
  
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype is where you typically enter personal information about the employee, including the Social Insurance Number.
  Compliance: Ensure that the SIN is accurate and complies with Canadian regulations, as it is used for tax reporting and other legal purposes.
  Testing: After making changes, it is advisable to test the payroll run in a development or quality environment before applying changes in the production environment.
  Documentation: Keep documentation of the changes made for audit purposes and to maintain a clear record of employee data updates.
  
  If the error persists after entering the SIN, it may be necessary to check for additional configuration issues or consult with your SAP HR support team for further assistance.