How To Fix RETAIL_ST_SC_MSG002 - No Customizing schema found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_SC_MSG - Message Class for Retail Store Adjust Stock Application

  • Message number: 002

  • Message text: No Customizing schema found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_SC_MSG002 - No Customizing schema found ?

    The SAP error message RETAIL_ST_SC_MSG002: No Customizing schema found typically occurs in the context of SAP Retail or SAP S/4HANA when the system is unable to find a relevant customizing schema for a specific operation or transaction. This can happen for various reasons, including missing configuration or incorrect settings in the system.

    Causes:

    1. Missing Customizing Schema: The customizing schema that is required for the specific retail operation is not defined in the system.
    2. Incorrect Configuration: The configuration settings for the retail module may not be set up correctly, leading to the system being unable to locate the necessary schema.
    3. Transport Issues: If the customizing schema was recently transported from another system, there may have been issues during the transport process.
    4. Authorization Issues: The user may not have the necessary authorizations to access the customizing schema.

    Solutions:

    1. Check Customizing Settings:

      • Navigate to the relevant customizing transaction (e.g., SPRO) and verify that the customizing schema is defined correctly.
      • Ensure that all necessary settings for the retail module are completed.
    2. Create or Adjust Customizing Schema:

      • If the schema is missing, you may need to create it. This can typically be done in the customizing settings under the relevant retail configuration section.
      • Consult with your SAP functional consultant or team to ensure that the schema is created according to business requirements.
    3. Transport Check:

      • If the schema was supposed to be transported, check the transport logs for any errors or issues.
      • Ensure that the transport request containing the customizing schema has been successfully imported into the target system.
    4. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access the customizing schema.
      • If needed, consult with your security team to ensure that the appropriate roles and authorizations are assigned.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific retail module you are working with. There may be specific instructions or known issues related to the customizing schema.
    6. SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with details of the error message and the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they implemented.
    • Documentation: Review the SAP Help Portal for documentation related to the retail module and customizing settings.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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