How To Fix RETAIL_ST_PLA_MSG022 - No GTIN found for product &1 and unit of measure &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

• Message number: 022

• Message text: No GTIN found for product &1 and unit of measure &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG022 - No GTIN found for product &1 and unit of measure &2 ?

  The SAP error message RETAIL_ST_PLA_MSG022 indicates that the system could not find a Global Trade Item Number (GTIN) for a specified product and unit of measure. This error typically occurs in retail and supply chain processes where GTINs are essential for identifying products uniquely.
  Cause:
  
  Missing GTIN Data: The most common cause is that the GTIN for the specified product and unit of measure has not been maintained in the system.
  Incorrect Product or Unit of Measure: The product or unit of measure specified in the transaction may be incorrect or not properly defined in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Master Data Issues: The product master data may not be complete or may have been incorrectly set up.
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data in SAP and verify that the GTIN is correctly maintained for the product and the specified unit of measure.
  Ensure that the GTIN is entered in the correct format and is associated with the right product.
  
  
  
  Maintain GTIN:
  
  If the GTIN is missing, you will need to add it. This can typically be done in the material master record (transaction code MM02) or through the relevant retail master data transaction.
  Ensure that the GTIN is linked to the correct unit of measure.
  
  
  
  Verify Unit of Measure:
  
  Check that the unit of measure used in the transaction is valid and correctly defined in the system.
  Ensure that the GTIN is associated with the correct unit of measure in the product master data.
  
  
  
  Data Synchronization:
  
  If your organization uses multiple systems, ensure that the data is synchronized across all platforms. This may involve checking integration points or middleware.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific configurations or settings that may be required for GTIN management in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  GTIN: The Global Trade Item Number is a unique identifier for products, often used in barcodes.
  Material Master: The central repository of information related to materials in SAP, where GTINs are typically maintained.
  Unit of Measure: The standard measurement used for a product, which can affect how GTINs are associated with products.
  SAP Retail Module: If you are using the SAP Retail module, ensure that all relevant settings and configurations are correctly set up for product identification.
  
  By following these steps, you should be able to resolve the RETAIL_ST_PLA_MSG022 error and ensure that GTINs are properly maintained for your products.