How To Fix RETAIL_ST_PLA_MSG024 - You are not authorized to see product data

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

• Message number: 024

• Message text: You are not authorized to see product data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG024 - You are not authorized to see product data ?

  The SAP error message RETAIL_ST_PLA_MSG024 ("You are not authorized to see product data") typically indicates that the user attempting to access product data in the SAP system does not have the necessary authorizations or permissions to view that data. This is a common issue in systems with strict access controls, such as SAP Retail.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to access product data.
  Missing Authorization Objects: Specific authorization objects related to product data access may not be assigned to the user.
  User Role Configuration: The user may not be assigned to the correct role that includes access to the required transactions or data.
  Data Restrictions: There may be restrictions based on organizational units, such as company codes or sales organizations, that limit access to certain product data.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include access to product data.
  Review Authorization Objects: Check the relevant authorization objects (e.g., M_MATE_MAR, M_MATE_DATA, etc.) to ensure that the user has the necessary authorizations to view product data.
  Consult with Security Team: If you do not have the necessary access to modify roles or authorizations, consult with your SAP security or basis team to review and adjust the user’s authorizations as needed.
  Transaction Codes: Ensure that the user has access to the specific transaction codes related to product data (e.g., MM03 for material master display).
  Testing: After making changes, have the user log out and log back in to test if the issue is resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently updates its documentation and may provide specific guidance for resolving authorization issues.
  Transaction SU53: If the user encounters this error, they can use transaction code SU53 immediately after the error occurs to display the last authorization check. This can help identify which specific authorization is missing.
  User Administration: Familiarize yourself with user administration transactions such as SU01 (User Maintenance) and PFCG (Role Maintenance) to manage user roles and authorizations effectively.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message RETAIL_ST_PLA_MSG024.