How To Fix RETAIL_ST_PL_MSG010 - Function to retieve characteristics details has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PL_MSG - Retail Store Product Lookup Message Class

• Message number: 010

• Message text: Function to retieve characteristics details has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PL_MSG010 - Function to retieve characteristics details has failed ?

  The SAP error message RETAIL_ST_PL_MSG010 indicates that there is a failure in the function that retrieves characteristics details, typically related to the SAP Retail module. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the master data or characteristics data that the function is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Issues: Incorrect configuration settings in the SAP system related to characteristics or retail planning.
  System Performance: Performance issues or timeouts in the system can lead to failures in retrieving data.
  Missing or Corrupted Data: Required data might be missing or corrupted in the database.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the master data and characteristics data for any inconsistencies. Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  Run consistency checks if available.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to characteristics in the SAP Retail module. Ensure that all necessary settings are correctly configured.
  
  
  
  System Performance:
  
  Check the system performance and logs for any indications of timeouts or performance bottlenecks. You can use transaction SM37 to check for long-running jobs or errors.
  
  
  
  Data Integrity Checks:
  
  If you suspect missing or corrupted data, consider running data integrity checks or restoring data from backups if necessary.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and SM37 for data inspection and troubleshooting.
  SAP Documentation: Review SAP documentation related to the Retail module and characteristics management for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.