How To Fix RETAIL_ST_ODATA305 - Print job cannot be printed: &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

  • Message number: 305

  • Message text: Print job cannot be printed: &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_ODATA305 - Print job cannot be printed: &1. ?

    The SAP error message RETAIL_ST_ODATA305, which states "Print job cannot be printed: &1," typically occurs in the context of SAP Retail when there is an issue with the printing process of documents or labels. The "&1" in the message usually represents a specific identifier related to the print job or document that failed to print.

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be connected properly.
    2. Network Issues: There could be network connectivity problems between the SAP system and the printer.
    3. Printer Status: The printer may be offline, out of paper, or experiencing a hardware malfunction.
    4. Authorization Issues: The user may not have the necessary permissions to send print jobs to the specified printer.
    5. Document Format Issues: The document or label format may not be supported by the printer.
    6. OData Service Issues: If the print job is initiated through an OData service, there may be issues with the service itself or the data being sent.

    Solutions:

    1. Check Printer Configuration:

      • Verify that the printer is correctly configured in the SAP system (transaction SPAD).
      • Ensure that the correct device type is assigned to the printer.
    2. Check Printer Status:

      • Ensure that the printer is powered on, connected, and has sufficient paper and ink/toner.
      • Check the printer queue for any stuck jobs or errors.
    3. Network Connectivity:

      • Test the network connection between the SAP system and the printer.
      • Ensure that the printer is reachable from the SAP server.
    4. User Authorizations:

      • Check if the user has the necessary authorizations to print to the specified printer.
      • Review user roles and permissions in the SAP system.
    5. Document Format:

      • Ensure that the document format being sent to the printer is compatible with the printer's capabilities.
      • If necessary, adjust the format settings in the print program.
    6. OData Service Troubleshooting:

      • If the print job is initiated via an OData service, check the service for any errors or issues.
      • Review the data being sent to ensure it is valid and complete.

    Related Information:

    • Transaction Codes: Use transaction SPAD to manage printer settings and configurations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.
    • Logs: Review application logs (transaction SLG1) for more detailed error messages that may provide additional context.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the RETAIL_ST_ODATA305 error message.

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