How To Fix RETAIL_ST_ODATA059 - RFC destination for call to SAP CAR in not set in Customizing

RETAIL_ST_ODATA059 - Overview

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 059

• Message text: RFC destination for call to SAP CAR in not set in Customizing

What causes this issue?

RFC destination system for SAP Customer Activity Repository is not
defined

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the missing RFC destination in Customizing for <ZK>Sales and
Distribution > POS Interface > Inbound > SAP Customer Activity
Repository Integration with Retail In-Store MIM.</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RETAIL_ST_ODATA059 - Details

• The SAP error message RETAIL_ST_ODATA059 indicates that there is an issue with the RFC (Remote Function Call) destination that is required for communication with the SAP Customer Activity Repository (CAR). This error typically arises when the system is unable to find a valid RFC destination configured for the OData service calls to CAR.
  
  Cause:
  The primary cause of this error is that the RFC destination for the SAP CAR system has not been set up or is incorrectly configured in the SAP system. This can happen due to:
  
  Missing Configuration: The RFC destination for CAR has not been created in the system.
  Incorrect Configuration: The existing RFC destination is incorrectly configured (e.g., wrong system name, incorrect logon credentials).
  Authorization Issues: The user does not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing access to the CAR system.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check RFC Destination Configuration:
  
  Go