How To Fix RETAIL_ST_ODATA011 - Internal error in processing of request; action aborted: &3&4 in &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 011

• Message text: Internal error in processing of request; action aborted: &3&4 in &1

What causes this issue?

An internal error occurred in the processing of the <LS>request.</>

System Response

The requested action cannot be executed.

How to fix this error?

Inform the system administrator about the error.
Take as many notes as possible, so the error can be reproduced.
Take a screenshot.

Procedure for System Administrators

Open a CSS ticket on the component <ZK>Fiori UI for Retail Applications
</> (<NP>LO-RFM-STO-FIO</>):
Error code &V2& occurred in method &V1&. Context: "&V3&&V4&".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA011 - Internal error in processing of request; action aborted: &3&4 in &1 ?

  The SAP error message RETAIL_ST_ODATA011 indicates an internal error that occurred during the processing of an OData request in the SAP Retail system. This error can arise from various underlying issues, and while the exact cause can vary, here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the OData service or related components can lead to processing errors.
  System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
  Code Errors: Bugs or errors in the custom code or enhancements related to the OData service can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user making the request can lead to aborted actions.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and OData service logs to identify more specific error messages or stack traces that can provide insight into the issue.
  Data Validation: Validate the data being sent in the OData request to ensure it meets the expected format and contains all required fields.
  Configuration Review: Check the configuration of the OData service and ensure that all settings are correct. This includes checking the service definition and any related backend settings.
  Performance Monitoring: Monitor system performance and resource usage to identify any bottlenecks. If the system is under heavy load, consider optimizing queries or increasing system resources.
  Debugging: If you have access to the development environment, consider debugging the OData service to trace the execution flow and identify where the error occurs.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the OData request. You can use transaction SU53 to check for authorization failures.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and you have a support contract, consider opening a support ticket with SAP for further assistance.
  Documentation: Review the official SAP documentation for OData services and the specific retail module you are working with for any additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the RETAIL_ST_ODATA011 error in your SAP system.