How To Fix RESRTM012 - &1: sales key &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RESRTM - Error Texts for Sales-Based Rent Terms

• Message number: 012

• Message text: &1: sales key &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RESRTM012 - &1: sales key &2 does not exist ?

  The SAP error message RESRTM012 indicates that a specific sales key (identified by &2) does not exist in the system. This error typically arises in the context of sales and distribution processes, particularly when dealing with sales documents, pricing, or related master data.
  Cause:
  
  Missing Master Data: The sales key referenced in the error message may not have been created in the system. This could be due to incomplete data entry or a failure to maintain the necessary master data.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to the system not recognizing the sales key.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect entries.
  Typographical Errors: There may be a typographical error in the sales key being referenced, leading to the system not being able to find it.
  
  Solution:
  
  Check Master Data: Verify that the sales key exists in the relevant master data tables. You can do this by navigating to the appropriate transaction codes (e.g., VA01 for sales orders, VK11 for pricing conditions) and checking if the sales key is present.
  Create Missing Data: If the sales key does not exist, you may need to create it. This could involve creating a new sales document, pricing condition, or other relevant master data.
  Review Configuration: Check the configuration settings in the SAP system to ensure that they are set up correctly. This may involve consulting with your SAP configuration team or reviewing the relevant customizing settings.
  Correct Typographical Errors: Double-check the sales key being used in the transaction to ensure there are no typographical errors.
  Consult Documentation: Review SAP documentation or help resources for additional context on the specific sales key and its requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), VK11 (Create Condition), and others that may be relevant to your issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  User Authorization: Ensure that the user has the necessary authorizations to access and create the required master data.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.