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How To Fix RESRTM014 - &1: type of sales rule &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RESRTM - Error Texts for Sales-Based Rent Terms

  • Message number: 014

  • Message text: &1: type of sales rule &2 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RESRTM014 - &1: type of sales rule &2 does not exist ?

    The SAP error message RESRTM014 indicates that there is an issue related to a sales rule in the SAP system. Specifically, the message states that the type of sales rule specified does not exist. This can occur in various contexts, such as when working with promotions, pricing, or sales order processing.

    Cause:

    1. Non-Existent Sales Rule: The sales rule type referenced in the transaction or configuration does not exist in the system. This could be due to a typo, incorrect configuration, or the sales rule not being created or activated.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that define sales rules.
    3. Authorization Issues: The user may not have the necessary authorizations to access or view the sales rule type.
    4. Transport Issues: If the sales rule was recently transported from another system (e.g., development to production), it may not have been transported correctly.

    Solution:

    1. Check Sales Rule Configuration:

      • Navigate to the configuration settings for sales rules in your SAP system.
      • Verify that the sales rule type specified in the error message exists and is correctly configured.
    2. Correct Typographical Errors:

      • Ensure that there are no typographical errors in the sales rule type being referenced. Double-check the spelling and format.
    3. Create or Activate Sales Rule:

      • If the sales rule type does not exist, you may need to create it or activate it if it has been defined but not yet activated.
    4. Review Authorizations:

      • Check the user’s authorizations to ensure they have the necessary permissions to access the sales rule type.
    5. Check Transport Logs:

      • If the issue arose after a transport, review the transport logs to ensure that all necessary objects were transported successfully.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the sales rule types relevant to your business processes.

    Related Information:

    • Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO to access configuration settings or SE11 to check table entries related to sales rules.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant for further assistance.

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