How To Fix RESCTA009 - Internal error &1 while accessing DME file


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RESCTA - Messages When Processing Tapes

  • Message number: 009

  • Message text: Internal error &1 while accessing DME file

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RESCTA009 - Internal error &1 while accessing DME file ?

    The SAP error message RESCTA009 indicates an internal error while accessing a DME (Data Medium Exchange) file. This error can occur in various scenarios, particularly when dealing with payment processing or data medium generation in SAP.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration of the DME settings in the payment program or the DME file format.
    2. File Path Issues: The specified path for the DME file may be incorrect or inaccessible.
    3. Authorization Issues: The user may not have the necessary authorizations to access the DME file or the related transaction.
    4. Data Issues: There may be inconsistencies or errors in the data being processed, such as missing or invalid entries.
    5. System Bugs: There could be a bug in the SAP system or a specific version that is causing the internal error.

    Solutions:

    1. Check Configuration:

      • Review the DME configuration settings in transaction OBPM1 (for payment medium formats) and ensure that they are correctly set up.
      • Verify that the DME format is compatible with the requirements of the bank or payment processor.
    2. Verify File Path:

      • Ensure that the file path specified for the DME file is correct and that the directory is accessible.
      • Check if the file system has the necessary permissions for the SAP application server to read/write files.
    3. Check Authorizations:

      • Ensure that the user executing the transaction has the necessary authorizations to access the DME file and related transactions.
    4. Data Validation:

      • Validate the data being processed to ensure there are no missing or invalid entries. This can include checking vendor master data, payment amounts, and other relevant fields.
    5. Review System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or details that may provide more context about the internal error.
    6. SAP Notes and Support:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
      • If the problem persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), OBPM1 (DME Format Configuration), and SLG1 (Application Log).
    • Documentation: Review SAP documentation related to DME file processing and payment programs for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the RESCTA009 error and implement a solution to resolve it.

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