How To Fix REMMSE002 - Enter a mandate


SAP Error Message - Details

  • Message type: E = Error

  • Message class: REMMSE - Messages for COA Settlement

  • Message number: 002

  • Message text: Enter a mandate

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message REMMSE002 - Enter a mandate ?

    The SAP error message REMMSE002: "Enter a mandate" typically occurs in the context of payment processing, particularly when dealing with direct debits in the SAP system. This error indicates that a mandate (authorization for direct debit) is required but has not been provided or is missing in the transaction.

    Cause:

    1. Missing Mandate: The most common cause is that the mandate information has not been entered for the customer or vendor involved in the transaction.
    2. Incorrect Configuration: The system may not be properly configured to handle mandates, or the mandate data may not be correctly linked to the customer/vendor master data.
    3. Transaction Type: The specific transaction type being processed may require a mandate that has not been set up.

    Solution:

    1. Enter Mandate Information:

      • Navigate to the relevant customer or vendor master data in SAP.
      • Ensure that the mandate information is entered correctly. This can usually be done in the payment details section of the customer/vendor master record.
      • If you are using a specific transaction for direct debit, ensure that the mandate is linked to that transaction.
    2. Check Mandate Status:

      • Verify if the mandate is active and valid. If the mandate has expired or is inactive, you may need to create a new mandate.
    3. Review Configuration:

      • Check the configuration settings for direct debit processing in your SAP system. Ensure that the necessary settings for mandates are correctly configured.
      • Consult with your SAP administrator or functional consultant if you suspect configuration issues.
    4. Transaction Type Review:

      • Ensure that the transaction type you are using is appropriate for the mandate you are trying to process. Some transaction types may have specific requirements regarding mandates.
    5. Documentation and Help:

      • Refer to SAP documentation or help files for more detailed instructions on how to manage mandates in your specific version of SAP.
      • If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Mandate Management: Understanding how mandates work in SAP is crucial. Mandates are legal authorizations that allow a company to collect payments directly from a customer's bank account.
    • Direct Debit Process: Familiarize yourself with the direct debit process in SAP, including how to set up and manage mandates.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to mandates and direct debit processing.

    By following these steps, you should be able to resolve the REMMSE002 error and successfully process your transactions.

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