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Message type: E = Error
Message class: REMMSE - Messages for COA Settlement
Message number: 002
Message text: Enter a mandate
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REMMSE002
- Enter a mandate ?The SAP error message REMMSE002: "Enter a mandate" typically occurs in the context of payment processing, particularly when dealing with direct debits in the SAP system. This error indicates that a mandate (authorization for direct debit) is required but has not been provided or is missing in the transaction.
Cause:
- Missing Mandate: The most common cause is that the mandate information has not been entered for the customer or vendor involved in the transaction.
- Incorrect Configuration: The system may not be properly configured to handle mandates, or the mandate data may not be correctly linked to the customer/vendor master data.
- Transaction Type: The specific transaction type being processed may require a mandate that has not been set up.
Solution:
Enter Mandate Information:
- Navigate to the relevant customer or vendor master data in SAP.
- Ensure that the mandate information is entered correctly. This can usually be done in the payment details section of the customer/vendor master record.
- If you are using a specific transaction for direct debit, ensure that the mandate is linked to that transaction.
Check Mandate Status:
- Verify if the mandate is active and valid. If the mandate has expired or is inactive, you may need to create a new mandate.
Review Configuration:
- Check the configuration settings for direct debit processing in your SAP system. Ensure that the necessary settings for mandates are correctly configured.
- Consult with your SAP administrator or functional consultant if you suspect configuration issues.
Transaction Type Review:
- Ensure that the transaction type you are using is appropriate for the mandate you are trying to process. Some transaction types may have specific requirements regarding mandates.
Documentation and Help:
- Refer to SAP documentation or help files for more detailed instructions on how to manage mandates in your specific version of SAP.
- If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
Related Information:
By following these steps, you should be able to resolve the REMMSE002 error and successfully process your transactions.
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