How To Fix REMMMN100 - Mandate activation is currently locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: REMMMN - Messages for Mandate Master Data

• Message number: 100

• Message text: Mandate activation is currently locked by user &1

What causes this issue?

It is not possible to activate multiple mandates at the same time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the mandate as not active, and activate it a later time. Or you can
wait until the activation of the other mandate is finished and then
activate your mandate.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message REMMMN100 - Mandate activation is currently locked by user &1 ?

  The SAP error message REMMMN100 indicates that the mandate activation process is currently locked by another user. This typically occurs in the context of electronic payments or direct debit processing, where a mandate (authorization for direct debit) needs to be activated but is being held up due to a lock.
  Cause:
  
  Concurrent User Activity: Another user is currently processing or has initiated a mandate activation, which locks the mandate for other users.
  Session Timeout: A previous session may not have been properly closed, leaving the mandate in a locked state.
  System Error: Occasionally, system errors or crashes can leave a mandate in a locked state.
  
  Solution:
  
  Wait and Retry: If another user is processing the mandate, you may need to wait until they complete their task. You can periodically check if the lock has been released.
  Identify the Locking User: If you have the necessary permissions, you can check which user is holding the lock. This can often be done through transaction codes like SM12 (to view and delete locks) or SM21 (to check system logs).
  Contact the User: If you identify the user who is holding the lock, you can reach out to them to see if they can complete their task or release the lock.
  Delete the Lock: If the locking user is not available and you have the necessary authorizations, you can delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for System Issues: If this issue persists, it may be worth checking for any underlying system issues or consulting with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to manage locks), SM21 (to view system logs), and SE11 (to check table definitions).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Documentation: Refer to SAP documentation or support notes related to mandate processing and locking mechanisms for more detailed guidance.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.