How To Fix REFX_CRM001 - Offered objects relating to rental objects do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CRM - Messages for CRM and Real Estate Intergration

• Message number: 001

• Message text: Offered objects relating to rental objects do not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CRM001 - Offered objects relating to rental objects do not exist ?

  The SAP error message REFX_CRM001, which states "Offered objects relating to rental objects do not exist," typically occurs in the context of SAP Real Estate Management (RE-FX) when there is an issue with the configuration or data related to rental objects. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing Rental Objects: The rental object you are trying to access or process does not exist in the system. This could be due to incorrect data entry or the object not being created in the system.
  
  
  Incorrect Configuration: The configuration settings for the rental objects may not be set up correctly, leading to the system being unable to find the relevant objects.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data related to the rental objects, which can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the rental objects.
  
  
  Integration Issues: If the rental objects are supposed to be integrated with other modules (like CRM or FI), any issues in the integration can lead to this error.
  
  
  Solutions:
  
  
  Check for Existence of Rental Objects:
  
  Verify that the rental object you are trying to access exists in the system. You can do this by navigating to the relevant transaction (e.g., RECN for rental contracts) and checking the object list.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for rental objects is correctly set up in the system. This includes checking the settings in the IMG (Implementation Guide) under Real Estate Management.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies in the master data or transactional data. You may need to use transaction codes like REOR for consistency checks.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and process the rental objects. You may need to consult with your security team to verify this.
  
  
  
  Integration Review:
  
  If the rental objects are integrated with other modules, check the integration settings and ensure that there are no issues in the data flow between the modules.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RECN (for rental contracts), REIS (for rental object management), and REOR (for consistency checks).
  Documentation: Review SAP documentation related to Real Estate Management for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.