How To Fix REEXFI390 - BK01 bank procedure: select credit memo or returned debit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 390

• Message text: BK01 bank procedure: select credit memo or returned debit memo

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI390 - BK01 bank procedure: select credit memo or returned debit memo ?

  The SAP error message REEXFI390 typically occurs in the context of financial transactions, particularly when dealing with bank procedures related to credit memos or returned debit memos. This error indicates that the system is unable to find a suitable credit memo or returned debit memo for the specified transaction.
  Cause:
  
  Missing Credit Memo or Debit Memo: The most common cause is that there is no corresponding credit memo or returned debit memo available in the system for the transaction you are trying to process.
  Incorrect Selection Criteria: The selection criteria used to find the credit memo or debit memo may be incorrect or too restrictive, leading to no results being found.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect document numbers or missing entries in the relevant tables.
  Configuration Issues: There could be configuration issues in the bank procedure settings that prevent the system from correctly identifying the relevant memos.
  
  Solution:
  
  Check for Existing Memos: Verify that the credit memo or returned debit memo exists in the system. You can do this by checking the relevant transaction codes (e.g., FB03 for displaying documents).
  Review Selection Criteria: Ensure that the selection criteria you are using to find the memos are correct. Adjust the criteria if necessary to broaden the search.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant entries are correctly recorded in the system. This may involve checking for missing or incorrect entries in the financial documents.
  Configuration Review: Review the configuration settings for the bank procedure in the SAP system. Ensure that all necessary settings are correctly configured to allow for the identification of credit memos and returned debit memos.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the bank procedure you are using. This may provide insights into common issues and their resolutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the REEXFI390 error message. SAP Notes can provide specific fixes or workarounds.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.