How To Fix REEXFI312 - SEPA mandate &1 cannot be used with bank details &2

SAP Error Message - Details

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 312

• Message text: SEPA mandate &1 cannot be used with bank details &2

What causes this issue?

You are trying to use SEPA mandate &v1& in conjunction with bank details
&v2&. The IBAN of bank details &v2& is &v3&. The IBAN of the SEPA
mandate &v1&, however, is &v4&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You cannot use SEPA mandate &v1& in conjunction with bank details &v2&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI312 - SEPA mandate &1 cannot be used with bank details &2 ?

  The SAP error message REEXFI312 indicates that there is an issue with the SEPA mandate associated with a specific bank account. This error typically arises when the SEPA mandate (which is a permission given by a debtor to a creditor to collect payments from their bank account) is not compatible with the bank details provided.
  Cause:
  
  Mismatch of Mandate and Bank Details: The SEPA mandate you are trying to use is not linked to the bank account details you have entered. This could happen if the mandate was created for a different bank account.
  Inactive or Expired Mandate: The mandate may be inactive or expired, which means it cannot be used for transactions.
  Incorrect Configuration: There may be configuration issues in the SAP system regarding the SEPA mandates or bank details.
  Data Entry Errors: There could be typographical errors in the bank details or the mandate reference.
  
  Solution:
  
  Verify Mandate and Bank Details: Check that the SEPA mandate is correctly linked to the bank account you are trying to use. Ensure that the mandate reference matches the bank details.
  Check Mandate Status: Ensure that the mandate is active and has not expired. If it has expired, you may need to create a new mandate.
  Review Configuration: Ensure that the configuration settings for SEPA mandates and bank details in your SAP system are correct. This may involve checking the settings in transaction codes like OBPM1 (for payment methods) and OBPM2 (for payment method per company code).
  Correct Data Entry: Double-check the bank details entered in the system for any errors. Ensure that the IBAN, BIC, and other relevant details are correct.
  Create a New Mandate: If necessary, create a new SEPA mandate for the correct bank account and ensure it is properly activated.
  
  Related Information:
  
  SEPA Mandate Management: Familiarize yourself with how SEPA mandates are managed in SAP, including how to create, modify, and delete mandates.
  Transaction Codes: Useful transaction codes include:
  
  OBPM1: Define Payment Methods for Company Codes
  OBPM2: Define Payment Methods per Company Code
  F110: Automatic Payment Transactions
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on SEPA mandates and payment processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.