How To Fix REEXFI312 - SEPA mandate &1 cannot be used with bank details &2

REEXFI312 - Overview

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 312

• Message text: SEPA mandate &1 cannot be used with bank details &2

What causes this issue?

You are trying to use SEPA mandate &v1& in conjunction with bank details
&v2&. The IBAN of bank details &v2& is &v3&. The IBAN of the SEPA
mandate &v1&, however, is &v4&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You cannot use SEPA mandate &v1& in conjunction with bank details &v2&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI312 - SEPA mandate &1 cannot be used with bank details &2 ?

  The SAP error message REEXFI312 indicates that there is an issue with the SEPA mandate associated with a specific bank account. This error typically arises when the SEPA mandate (which is a permission given by a debtor to a creditor to collect payments from their bank account) is not compatible with the bank details provided.
  
  Cause:
  
  Mismatch of Mandate and Bank Details: The SEPA mandate you are trying to use is not linked to the bank account details you have entered. This could happen if the mandate was created for a different bank account.
  Inactive or Expired Mandate: The mandate may be inactive or expired, which means it cannot be used for transactions.
  Incorrect Configuration: There may be configuration issues in the SAP system regarding the SEPA mandates or bank details.
  Data Entry Errors: There could be typographical errors in the bank details or the mandate reference.
  
  
  Solution:
  
  Verify Mandate and Bank Details: Check that the SEPA