How To Fix REEXFI311 - SEPA mandate &1 does not exist for partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 311

• Message text: SEPA mandate &1 does not exist for partner &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI311 - SEPA mandate &1 does not exist for partner &2 ?

  The SAP error message REEXFI311 indicates that a SEPA mandate (Single Euro Payments Area mandate) does not exist for a specified partner in the system. This error typically arises when attempting to process a payment or direct debit transaction where a valid SEPA mandate is required but cannot be found.
  Cause:
  
  Missing Mandate: The most common cause is that the SEPA mandate has not been created for the specified business partner (customer or vendor).
  Incorrect Partner Data: The partner ID provided may be incorrect or not linked to the expected mandate.
  Inactive Mandate: The mandate may exist but is inactive or has expired.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  
  Solution:
  
  
  Create a SEPA Mandate:
  
  Navigate to the transaction code for creating SEPA mandates (e.g., BP for Business Partner or FSEPA for SEPA Mandate).
  Ensure that you enter the correct partner ID and create a new mandate if it does not exist.
  
  
  
  Check Existing Mandates:
  
  Use the appropriate transaction to check if the mandate exists for the partner. You can use transaction codes like FSEPA or BP to view existing mandates.
  Verify that the mandate is active and has not expired.
  
  
  
  Verify Partner Data:
  
  Ensure that the partner ID used in the transaction is correct and corresponds to the one associated with the SEPA mandate.
  Check for any discrepancies in the partner master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to SEPA mandates for any specific configuration or requirements that may have been overlooked.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a legal authorization that allows a creditor to collect payments from a debtor's bank account. It is essential for processing direct debits in the SEPA zone.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FSEPA (SEPA Mandate Management), and FBZP (Payment Program) for managing payment processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to SEPA mandates and payment processing.
  
  By following these steps, you should be able to resolve the REEXFI311 error and ensure that the necessary SEPA mandates are in place for your transactions.